For anyone working social media inside a company, one of the hardest tasks (aside from justifying your existence , period) may be getting people to participate in a corporate group blog. A lively, dynamic company blog with a lot of participating voices is a great asset, showing a human side of the company as well as the creative thinking that goes into the work and products and services from all departments.
I have had the opportunity to participate in a couple such blogs (most recently, the now-resurgent Slice Blog at SHIFT communications, and have observed some of the things that work and don’t work in getting people to participate.
Here are some tips based on my observations and experience:
- Have an enthusiastic evangelist. Nothing gets people to blog– to do anything more than someone who shows infectious enthusiasm. Blogging is fun- show us what you got!
- Make it easy. People think blogging is work. It’s not, really, but have fun trying to convince people of that when they have plenty to do in their primary jobs. One great idea I heard from the folks at Kodak (I believe it was Kodak’s Chief Blogger, Jenny Cisney) is to create a blog template– something that is easy to fill in and decreases the time needed to actually create the post.
- Make excuses to blog. Do you make people report back when they go to networking events or sit in on seminars? Ask them to take that energy and turn it into a blog post. Is someone preparing a training presentation? Blog post. Is someone ranting about an industry issue to blow off steam in the office? Blog post. Usually there is not much difference between internal presentation and what you can show to the outside world. Repurpose all that productive energy.
- Create a Series. In the case of the SHIFT blog, the team came up with the “Slice of SHIFT” series profiling employees, as a way to add content momentum, complement the “ideas” posts that are rolling in, and guarantee there is a post every week (now you know why I do a “Social Media Top 5” on this blog every week).
Some things that don’t work:
- Forced scheduling: “Suzy posts on Monday, Johnny posts Tuesdays,” etc. It doesn’t work. Nobody enforces deadlines, and they will be missed. I was assigned blog posts for one blog and was probably one of the few who actually did them- and I didn’t even do it every week. I was busy!
- Enforced Deadlines: Forcing people to blog? Have fun being resented. Don’t even think about it. Forced blogging shows in the writing, too. Dull.
- Incentives: No one will blog for a cookie. Even promises of cross-posting to a more popular executive blog don’t necessarily get a result. Here’s a shocker; not everyone wants to be famous, or even “social media famous.” Go figure. Do, however, promote blog posts internally as they are published. OK, people do want to be popular in the office. Sometimes.
What did I leave out? How do you get a group blog going?
Twitter Comment
You can’t force people to blog (from @dough) [link to post]
– Posted using Chat Catcher
I love practical advice like this, Doug. Too many armchair social media strategists out there…
A few other things that seem to work well:
1) Create a wiki with blog post topic ideas.
2) Share a yearly calendar of key dates to get people thinking.
3) Invite people to share posts they’ve read and enjoyed — imitation is the sincerest form of efficiency.
You get people to participate in a Wiki? That’s a whole other post.
As for reading. A friend and client, Aaron Strout at Powered, gets his marketing staff to submit notable articles they read for a weekly blog post. It smacks of enforcement- maybe- but the individuals definitely give thought to their entries.
(Here are some samples)
Twitter Comment
As much as I try, it never works. RT @ScottHepburn: You can’t force people to blog (from @dough) [link to post]
– Posted using Chat Catcher
Twitter Comment
RT @ScottHepburn: You can’t force people to blog (from @dough) [link to post] (@tnixon16)
– Posted using Chat Catcher
Twitter Comment
So true. RT @bchesnutt: RT @ScottHepburn: You can’t force people to blog (from @dough) [link to post]
– Posted using Chat Catcher
This is one of the things I do for my company, and I just make a schedule for those who volunteer to be on it. But there’s no reprisal for missing your week to post. I did make a set of “editorial guidelines” that suggested different types of analysis that might work for blog posts (since we are consultants). Mixed success with that :)
Twitter Comment
Reading: “Doug Haslam » Blog Archive » Getting a Group Blog Going. Good Luck.” ([link to post])
– Posted using Chat Catcher
Renee,
Thanks for your input. There’s no magic bullet, is there?
Twitter Comment
Short and productive blog on how to build momentum for a group blog by @dough. [link to post] Good ideas in here… and in the comments!
– Posted using Chat Catcher
[…] Getting a Group Blog Going. Good Luck. from Doug Haslam. Echoes my experience with some nice tips. Fodder for a future post. […]