Archive for the ‘Customer Service’ Category
Friday, October 5th, 2007
Dear Skype,
You stole $9.32 from me the other day.
Actually, I'm not sure it's exactly $9.32, because I can't see the balance on my Skype screen anymore.
Looky, here's the email where you tell me you are taking my lunch money:
Hi there Douglas Haslam,Unfortunately. your Skype Credit balance has expired due ...
Posted in Customer Service | 3 Comments »
Wednesday, February 28th, 2007
I needed new sunglasses, because I'm an idiot and can't find the nice pair I have worn for the last two years. So, I go to Sunglass Hut because I have a $20 coupon, buy a nice pair and off I go-- until they break one week later.
I return ...
Posted in Customer Service | 9 Comments »
Tuesday, February 20th, 2007
I was going to say, "Comcast couches customer service in personal notes," but I had to make a choice.
For all the customer service horror stories we hear about Comcast and other big companies, I thought I would share this:
Last week I upgraded to a DVR service with Comcast for ...
Posted in Customer Service | No Comments »
