This past Friday I attended Boston’s 29th Social Media Breakfast: Social for Sales and Business Growth .
First, I should mention that this month marked the fifth anniversary of the first-ever Social Media Breakfast , organized by Bryan Person. That first was simply a meetup, but was so well-attended it turned into a series with themes, speakers and a presence in dozens of cities.
Different themes get different audiences and have different takeaways- this one, for me, underlined the importance of marketing,, sales, PR and advertising to all be on the same page. While PR makes sense for engagement on content channels, ultimately we are trying to deliver business results in social media, and aligning with sales and delivering and measuring results are the areas where a lot of major victories are being scored.
The speakers at SMB 29 were:
For a taste of what impressed the attendees, see the content posted below- and feel free to add your impressions in comments.
View the story “Social Media Breakfast Boston (#SMB29): Social for Sales & Business Growth” on Storify
#SMB29 @pgillin shares his thoughts on B2B social media sales… http://instagr.am/p/PRnFgEDHYo/
Fri, Sep 07 2012 06:08:55
@PGillin reports that the top rated B&B on Martha’s Vineyard was able to cut mktg budget by 60% thanks to those peer reviews. #smb29
Fri, Sep 07 2012 06:12:19
Peer reviews as in TripAdvisor, Yelp! etc
RT @fairminder: Engineering firm has engineers writing posts. Smart knowledgeable writing better then pr spin. #SMB29
Fri, Sep 07 2012 06:12:25
Best social media successes come after you establish a “trust equation” with customers. @pgillen cites 1 Co w/600% sales increase #smb29
Fri, Sep 07 2012 06:13:17
Paul Gillin cites Spiceworks in this talk
Expertise sells by default. Create something readable authored by those that know your product or service. #SMB29
Fri, Sep 07 2012 06:13:22
Blogging differentiates you from the masses, no matter what industry you’re in. Great content sets you apart. #smb29 (Too true)
Fri, Sep 07 2012 06:13:48
Eloqua engaged in a war of generosity: constantly giving away – if ppl like the cooking, they’ll think the chefs r grt via @pgillin #smb29
Fri, Sep 07 2012 06:16:35
Domain experts should be creating content. #SMB29
Fri, Sep 07 2012 06:16:49
@PGillin great quote from an industry peer: my job is to get our engineers w/prospects + get outta the way #smb29 http://twitpic.com/as0dp2
Fri, Sep 07 2012 06:18:57
@TheSunQueen: it’s not about the hard sell, but sometimes the hard sell works depending on where the buyer is in cycle. #smb29
Fri, Sep 07 2012 06:28:26
#smb29: @thesunqueen’s talk is a real marvel http://instagr.am/p/PRpgoSgrlg/
Fri, Sep 07 2012 06:28:21
In social, think about why the public would want to friend a corporate site or page. Why? Why? What’s in it for them. #SMB29
Fri, Sep 07 2012 06:28:30
Social proof guides people through your sales cycle because they see that they are not alone – @TheSunQueen #smb29
Fri, Sep 07 2012 06:25:57
social does level the playing field to push customers to switch. get better content in front of them #SMB29
Fri, Sep 07 2012 06:36:01
@indysmitty Content drives everything on the Internet. Sales won’t happen without content. #smb29
Fri, Sep 07 2012 06:44:24
@BostonMike: got only one hand raised to the question “who loves Klout?” #smb29
Fri, Sep 07 2012 06:52:43
That one person was joking
#smb29 crowd led by @bostonmike getting into why most of us (marketers) don’t like Klout: mystery algorithm, lack of topic relevance
Fri, Sep 07 2012 06:54:14
Social scoring; an art and a science via @bostonmike #smb29
Fri, Sep 07 2012 06:55:11
RT @awarenessinc: @BostonMike – Social scoring allows you to find and target anyone on the social web at the right time. #SMB29
Fri, Sep 07 2012 06:57:06
current marketing automation tools assume previous interaction #SMB29 @bostonmike saying cool stuff really fast
Fri, Sep 07 2012 06:57:21
Talking about targeting buyers in social with @bostonmike. Tip toeing down the line between helpful & creepy. Need to be delicate. #smb29
Fri, Sep 07 2012 07:02:26
.@bostonmike “Identify your social prospects’ path to purchase” #SMB29 http://pic.twitter.com/udscf8At
Fri, Sep 07 2012 07:02:39
RT @triad_ideas: @bostonmike Great example of engaging on customer terms = @foiledcupcakes #smb29
Fri, Sep 07 2012 07:14:25
If you want to connect SM to sales, remember how they work & think; quarter to quarter, deal/money driven, etc (@pgillin at #smb29 )
Fri, Sep 07 2012 07:15:19
There is a clear call here for a unified strategy and voice across all channels. No more competing silos. #SMB29
Fri, Sep 07 2012 07:23:45
“If you sell $10 million products your best social platform is probably the golf course” @pgillin – Awesomeness #smb29
Fri, Sep 07 2012 07:26:25
If you think biz engaging based on public sm interaction is creepy you don’t want to know the data most co’s have on you , #smb29)
Fri, Sep 07 2012 07:35:46
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