Doug Haslam
Gischeleman: "To Create With the Mind"
February, 2007
Tut-tut, Sunglass Hut– bad customer service heads its ugly rear
I needed new sunglasses, because I’m an idiot and can’t find the nice pair I have worn for the last two years. So, I go to Sunglass Hut because I have a $20 coupon, buy a nice pair and off I go– until they break one week later. I return them, no problem, but they [...]
Posted in Customer Service | 9 Comments »
Why the Hanson Brothers weren’t at the Oscars this year
This year’s Oscars featured many luminaries, most of whom just sat in the audience looking good. But surely there were three empty seats, meant for the Hanson Brothers, supporting players and scene-stealers from the cinematic triumph “Slap Shot.” The Brothers shared the ice with members of the Boston Bruins “Black and Gold Legends” team to [...]
Posted in sports | 1 Comment »
If you can’t join ‘em, scrotum
Every so often you hear about a children’s book that gets some parents’ knickers in a twist because they are afraid of their child getting exposed to things they don’t want them to (i.e. the real world) through the availability of these books at school. Usually these books have something to do with same-sex parenting– [...]
Posted in books | No Comments »
Comcast customer service: more cursive, less cursing
I was going to say, “Comcast couches customer service in personal notes,” but I had to make a choice. For all the customer service horror stories we hear about Comcast and other big companies, I thought I would share this: Last week I upgraded to a DVR service with Comcast for my new HDTV set, [...]
Posted in Customer Service | No Comments »
What does Gischeleman mean?
Don’t you hate randomly-named blogs? Well, let me tell you what Gischeleman means. It is a word — from the language of the Delaware tribe, or in their language, the Lenape. Gischeleman means “to create with the mind,” an appropriate term for many of the things I have done in life, from my decade-plus in [...]
Posted in boy scouts | 1 Comment »




